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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Van Dis

August 13, 2025

5  out of  5
rating by John Van Dis
"We've worked with Bob Boylen's office for over 25 years, expanding our policies to cover cars, our home, and life insurance. Even though we left the Portland area in 2004 for the midcoast region, we've stuck with his office. Bob and his team are friendly, helpful, and always able to quickly take care of any of our needs. We were particularly grateful for Jen Boylen's assistance and wise guidance when our college-age son got into a fender bender last year. While emotions were running high, Jen was calm and helpful, explaining all our possible paths of action. It was a humbling experience for our son, but Jen also helped him see that accidents do happen and that it's not the end of the world. We will continue to trust Bob and his team to keep us protected and safe, far into the future."
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Susan Sinnett

August 13, 2025

5  out of  5
rating by Susan Sinnett
"We’ve had Kevin as our representative for a number of years and through many changes in our family vehicles rentals, and home insurance. He handles every change with the utmost responsiveness, professionalism and kindness. We couldn’t recommend him highly enough."
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Renee O

August 11, 2025

5  out of  5
rating by Renee O
"Bob and Jen are hands down the most caring people in the biz. Being in insurance myself (starting at state farm with Bob as my boss) I can say he always puts his clients first. 10/10 would recommend."
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Kristen Diffin

August 10, 2025

5  out of  5
rating by Kristen Diffin
"We have been with them for years. We have never had an issues and frequently buy cars and have to change insurances. Always a great experience."
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Nancy Cerny

August 6, 2025

5  out of  5
rating by Nancy Cerny
"Bob boylan and his wife and staff have always been able to answer questions honestly and with integrity. When my husband passed Bob actually came to my home to have me sign papers needed to expedite his life insurance policy. He also came to my husband’s celebration of life! We have been satisfied customers for over 25 years."
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Laura Callan

August 1, 2025

5  out of  5
rating by Laura Callan
"Kevin was so helpful and responsive! Luke was also great and answered the phone immediately when I called. Thank you guys!"
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Adam Nappi

July 30, 2025

5  out of  5
rating by Adam Nappi
"Bob and Jen Boylen have taken care of me and my family for over 25 years. With 10+ policies at a time, they’ve always delivered fast, honest, and reliable service. I trust them completely—Best in the business!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ronald Kramer

July 28, 2025

5  out of  5
rating by Ronald Kramer
"I have been a client for over 23 years. Great service and easy to do business with. A truly value added broker. Even better than the commercials!"
We responded:
"Thank you for being with us for over 23 years—that’s longer than some insurance policies last! We’re thrilled to hear we’re even better than the commercials. Guess that means we should start working on our TV debut! Here’s to many more years of great service and easy business together!"
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Violet Damon

July 17, 2025

5  out of  5
rating by Violet Damon
"Great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jane Wheeler

July 17, 2025

5  out of  5
rating by Jane Wheeler
"I’ve been with Bob Boylen’s State Farm group since I moved to Maine 11 years ago, and I’ve had friendly, helpful, cost-competitive and customer-oriented service throughout. I appreciate having actual people who are there to sit down with me and adjust my policies (home and auto) so they are always in step with my life and finances. It’s a pleasure, and a comfort, to have their policies, to protect and to support these most valuable elements of my daily life."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nancy Ray

July 14, 2025

5  out of  5
rating by Nancy Ray
"We’ve been clients with this agency for many years. They are quick to respond and very pleasant and helpful. We recommend them highly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bonnie Porter

July 8, 2025

5  out of  5
rating by Bonnie Porter
"My husband and I have been with Bob for all of our homes, 4, for over 40 years. We’ve always felt supported and listened to as our needs changed over the years. I would highly recommend his services and State Farm ."
We responded:
"Bonnie, Thank you for the kind words. If there is anything you need, just call."
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Jodi Gilbert

July 8, 2025

5  out of  5
rating by Jodi Gilbert
"Bob and Luke are excellent to work with. Their professionalism is outstanding! Great company and very reasonable rates."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Burleson

July 1, 2025

5  out of  5
rating by Chris Burleson
"Bob’s office is always very responsive and wonderful to work with! I’d highly recommend you at least give him a call to discuss alternatives to your current provider!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Al Maynard

June 26, 2025

5  out of  5
rating by Al Maynard
"Was a very positive experience. Bob is a Cracker Jack in the insurance industry. Just wish we found him earlier"
We responded:
"Thank you for your trust."
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Jack Goshtigian

June 16, 2025

5  out of  5
rating by Jack Goshtigian
"My partner and I are new customers with State Farm and Bob Boylen. He was highly recommended to us by a neighbor. Bob and his staff are very good at their job! Good communicators, efficient, knowledgeable and super friendly! Not to mention the great savings we've experienced across all our insurance accounts! So I too highly recommend Bob Boylen and State Farm Insurance!"
We responded:
"Thank you for the nice words. If there is anything you need, feel free to reach out."
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Alison Langley

May 21, 2025

5  out of  5
rating by Alison Langley
"I've had all my insurance with Bob Boylen's agency since 1994! The staff are knowledgable, receptive and always helpful. Wouldn't think of using anyone else."
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Timothy Hart

May 21, 2025

5  out of  5
rating by Timothy Hart
"We have found the quality of service at this office top-notch for many years, for both home and auto."
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Todd Rotondi

May 20, 2025

5  out of  5
rating by Todd Rotondi
"I own a large construction development company and in all my years are doing business with insurance companies from New York City to Boston and now in the Portland area this has been by far the best experience I’ve had yet. The Customer Service is beyond exceptional and they’re so communicative and kind when you speak with them. It was honestly a great experience. I now have three vehicles insured through them and I will continue working with them. Moving forward. Great experience"
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Daniel Maxwell

April 28, 2025

5  out of  5
rating by Daniel Maxwell
"They always give good prompt service whether by phone, email or in person."
We responded:
"We appreciate your review! We are excited to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! 😎 -Bob Boylen State Farm Team"
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FB25869

April 25, 2025

5  out of  5
rating by FB25869
"Very helpful. Able to get the information that we inquired about, make a decision and ultimately make a policy change. Thank you State Farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! 🙌"
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lynnishg

March 20, 2025

5  out of  5
rating by lynnishg
"I sent an email request for a billing change and it was done almost instantly and I received confirmation."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melissa Brown

March 6, 2025

5  out of  5
rating by Melissa Brown
"I have been a customer of State Farm and Bob Boylen for over 25 years. I've always received excellent service and advice from Bob and his office. When I reach out via email or phone, I get an email or call back almost immediately. My inquiries have ranged from questions about my insurance plan, how to submit a claim, whether or not a claim is possible, adding children to insurance plans, navigating the insurance process, and anything random that pops into my mind in the middle of the night. They never hesitate to reach out, put my mind at ease, and walk me through every process. So thankful to Bob, Jen, and the team for their support over the years."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Curesky

February 24, 2025

5  out of  5
rating by Joe Curesky
"I have been a client of Bob Boylen & State Farm for about 6 years now. Not only did he reduce my cost of car insurance significantly, I received the best service out of all of my insurance agents. I have purchased quite a few cars in that timeframe and each transaction has been simple and done in a matter of minutes. He has taken care of me on a Saturday many times. I purchased a new vehicle this Saturday and he had the insurance binder to the dealership within 15 minutes. They even commented on how fast it was done. This type of service is second to none. All questions are answered immediately. I struggled to find homeowner insurance and pricing was through the roof. Bob replied immediately and got me a rate that was half of the others and a better policy. I highly recommend giving Bob and his team a call for any insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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BARNEY SKOLNIK

February 20, 2025

5  out of  5
rating by BARNEY SKOLNIK
"My agent is Kevin Gallegher, who is both very professional and a really nice guy. He makes buying insurance low-key and stress-free."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"